Privacy Policy

1. Overview

Parameshwari Group (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us through forms, calls, WhatsApp, or other channels.

2. Information We Collect

We may collect the following information:

• Contact details: name, phone number, email address.
• Inquiry details: configuration preferences (2/3 BHK), budget range, location interest, site-visit request.
• Technical data: IP address, browser type, device information, pages visited, and approximate location (city-level).
• Communication data: messages sent via forms, WhatsApp, or email.

3. How We Use Your Information

Your information is used for legitimate business and customer service purposes, such as:

• Responding to your inquiry and sharing project details, pricing, and floor plans.
• Scheduling and confirming site visits and callbacks.
• Improving our website experience and lead response process.
• Running performance measurement for marketing campaigns (for example, conversion tracking).
• Ensuring compliance, preventing misuse, and maintaining security.

4. WhatsApp, Calls & Lead Forms

When you contact us via WhatsApp or call, your details may be stored in our CRM/lead records for follow-up and support. WhatsApp conversations may be processed according to WhatsApp’s own privacy terms.

5. Cookies & Analytics

We may use cookies and similar technologies to understand website usage and improve performance. These may include basic analytics and conversion tracking tools. You can control cookies through your browser settings. Disabling cookies may impact certain site features.

6. Sharing of Information

We do not sell your personal information. We may share limited data only when necessary:

• Service partners: hosting providers, analytics tools, CRM/lead management tools.
• Sales/Support team: internal teams for handling your inquiry.
• Legal requirements: if required by law, regulation, or court order.

7. Data Retention

We retain your information only as long as required to respond to your inquiry, provide assistance, and meet legal/compliance requirements. Lead records may be kept for a reasonable period to support follow-ups and customer service.

8. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. However, no digital transmission or storage method can be guaranteed 100% secure.

9. Your Choices

You may request to:

• Access or update your personal information shared with us.
• Stop receiving follow-up communication.
• Request deletion of your information (subject to legal/compliance retention requirements).

10. Third-Party Links

Our website may contain links to third-party websites (for example, Google Maps). We are not responsible for the privacy practices of those sites. Please review their policies separately.

11. Contact Us

For privacy-related requests or questions, you can reach us here:

Phone / WhatsApp: +91 8080 80 2705
Email: info@parameshwarigroup.in